MainStreetDNS provides shared and dedicated web hosting for local businesses, professional offices, and community organizations. Every plan includes daily backups, SSL, and US-based support. No introductory pricing. No surprises at renewal.
Web hosting is the service that makes your website available on the internet. Your website's files — pages, images, and data — are stored on a server that is connected to the internet around the clock. When someone types your web address or finds you through a search engine, the hosting server delivers your website to their browser.
If the hosting server goes down, your website goes down with it. If the server is slow, your website loads slowly. If the hosting provider raises prices without notice, your costs become unpredictable. The quality of your hosting directly affects whether customers can find and reach your business online.
MainStreetDNS hosting is built for businesses that need their website to work every day without requiring constant attention. We manage the servers, apply security updates, run daily backups, and monitor uptime so that you do not have to.
Choosing a hosting provider is a decision about who is responsible for keeping your business reachable. We take that responsibility seriously and have since 1996.
Straightforward capabilities on every plan. No feature gates between tiers for the things that matter.
Our infrastructure is built for continuous availability. Redundant power, network, and storage systems keep your site online. If we fall below 99.9% uptime in any calendar month, we issue an automatic service credit.
Every hosting account is backed up daily and retained for 30 days. Restores are available through the control panel or by contacting support. Backups are stored on separate infrastructure from production servers.
SSL certificates are issued and renewed automatically on every account at no additional cost. Your site is served over HTTPS from the moment it goes live, with no manual configuration required.
The price listed on your plan is the price you pay every month. We do not use introductory rates, promotional discounts, or renewal increases. If a price changes, we notify you 60 days in advance.
Firewalls, intrusion detection, and malware scanning run at the server level on every account. Security patches are applied on a regular schedule. We monitor for threats continuously, not reactively.
All hosting plans are month-to-month. There is no setup fee, no cancellation penalty, and no minimum commitment period. You stay because the service works, not because of an agreement.
Hosting decisions carry real weight. Here is how we handle the concerns we hear most often.
Our monitoring systems check every server at 60-second intervals. If a problem is detected, our operations team is alerted immediately. Most issues are resolved before customers notice. If extended downtime occurs, we communicate directly by email with affected account holders.
You are never locked in. We provide full access to your files and databases at all times. If you decide to move to another provider, our support team will assist with the migration process at no charge. Your data belongs to you.
Shared hosting plans are built to handle the traffic levels typical of local business websites. If your traffic grows beyond shared capacity, we will contact you with a clear recommendation and pricing for a dedicated plan — before any performance impact occurs.
If you manage hosting on behalf of a client, here is what to expect from working with MainStreetDNS.
Account holders can grant you access to the control panel, file manager, and database tools without sharing their primary login. Permissions can be scoped to specific functions and revoked at any time.
Our hosting environment runs standard Linux, Apache, MySQL, and PHP configurations. We do not run proprietary middleware or custom software layers. What works in a standard LAMP environment works here.
Technical documentation for our hosting environment — including server specifications, supported software versions, and configuration limits — is published in our support library and kept current with each platform update.
We state what our hosting does and does not include. If a feature is not listed, it is not implied. If a capability has limits, the limits are published. We would rather be precise than impressive.
Support requests are handled by our US-based team during business hours, Monday through Friday. All requests submitted outside of business hours are reviewed first thing the following business day. Emergency server issues are monitored around the clock.
You can reach support by email or by submitting a ticket through the control panel. We respond to most requests within four business hours. If an issue requires more time, we will tell you when to expect an update rather than leave the request open without communication.
Our support scope covers server operation, account configuration, DNS records, email setup, backup restoration, and SSL certificates. We do not provide website design, custom coding, or third-party software troubleshooting, but we will point you toward the right resource when we can.
There is no tiered support system. Every account holder reaches the same team, receives the same response priority, and gets the same level of attention regardless of plan size.
Review our plans or speak with our team. No commitment required.